European Center of Excellence
Additional Contract Management Services
Our European Center of Excellence offers a unique range of specialized services designed to meet the diverse needs of our global clients. In addition to the full suite of contract and commercial management services, the center provides exclusive expertise in:
- Data Privacy Consulting
- Information Security Consulting and Infrastructure
- Claims Collections
- FinTech Consulting – Legal and Compliance
Multi-Language Services
To support our multinational customers, we provide contract and commercial management services in multiple languages. Primary languages include French, German, Spanish, Russian, Bulgarian, and English. Additional languages such as Dutch, Italian, Danish, Swedish, and Norwegian can be made available upon request. By leveraging the talent and expertise of our European Center, we ensure that businesses receive tailored solutions for complex global challenges.
Data Privacy Consulting Services – EU and USA
Our Data Privacy Consulting Services help organizations establish or enhance data privacy frameworks and processes. We provide a comprehensive GDPR compliance toolkit, which includes:
- Lawful Basis and Transparency: We start by conducting thorough audits to determine what information your organization processes and stores. This audit helps identify all personal data and understand how it flows through your systems. We then work with you to define the legal basis for data storage and processing activities, ensuring compliance with GDPR requirements. To promote transparency, we create detailed privacy policies and notices for both your website and internal use, clearly communicating your data practices to users and employees.
- Data Security: We develop privacy-by-design policies and document third-party processing activities to ensure robust data protection. Our services include implementing encryption and pseudonymization processes, operational security policies such as VPNs and two-factor authentication (2FA) and conducting data protection impact assessments. In case of a data breach, we provide a step-by-step notification process to meet supervisory authority requirements efficiently.
- Accountability and Governance: To ensure your organization meets GDPR accountability standards, we provide template notification forms for various data processing relationships, including processor-to-processor, controller-to-controller, and controller-to-processor communications. We offer ongoing support to your dedicated Data Protection Officer (DPO), assisting with onboarding, training, and providing ad-hoc support as needed. This ensures your DPO is well-equipped to manage data protection obligations effectively.
- Privacy Rights: We help you develop comprehensive policies addressing data subjects’ rights under GDPR. This includes establishing procedures for handling requests related to access, rectification, erasure, restriction of processing, data portability, and objection to processing. By having clear policies in place, your organization can respond promptly and appropriately to individuals exercising their privacy rights, thus maintaining compliance and building trust with your stakeholders.
Additional services include:
Auditing and advising on existing programs to identify gaps and ensure compliance
- Data mapping, drafting, and reviewing intra-group privacy agreements, data sharing agreements, privacy notices, and cookie policies
- Drafting and consulting on data processing agreements
- Supporting responses and notifications to EU and US regulators
- DPO-as-a-Service – provides your business with a dedicated, expert Data Protection Officer to ensure compliance with data protection regulations like GDPR without the need for an in-house hire. Our service is designed for organizations that require a DPO but prefer a flexible and cost-effective solution tailored to their specific needs. With our DPO-as-a-Service, you gain access to experienced professionals who will oversee your data protection strategy, conduct impact assessments, ensure regulatory compliance, and act as a point of contact for supervisory authorities. We help you mitigate risks, safeguard personal data, and maintain trust with your customers, all while allowing you to focus on your core business activities. Let us handle your data protection challenges with expertise and precision
Claims Collections Framework: Profit losses due to ineffective claims collection procedures are a challenge for many companies. We have developed a robust claims collection framework and collaborate with best-in-class partners worldwide to deliver results. This framework enables the recovery of receivables from third parties, legal entities, and individuals. Our services include coordinating with country-specific collection agencies, managing inflows, and generating detailed reports to track outcomes.
FinTech Consulting – Legal and Compliance: Offer comprehensive support tailored specifically for financial technology companies navigating complex regulatory landscapes. Our expert team provides strategic legal guidance and ensures your compliance with global and local financial regulations (with a focus on European regulations, such as PSD 2, AML Directive, EBA guidelines, etc.), so you can focus on scaling your business with confidence. We assist with regulatory licensing, AML/KYC processes, contract drafting, data privacy, risk assessments, and governance frameworks. Whether you’re launching a new product, expanding into new markets, or streamlining compliance operations, we deliver solutions that align with industry best practices and evolving standards.