Challenges
- Looking for efficiencies, implementation of best practices for sell-side and buy-side contracts
- Budget reductions for department CCM staff
- Required an economical way to continue to perform all necessary CM work while implementing improvements
Solution
- Established offshore CCM group
- Identified and implemented efficiencies to the CCM processes; developed playbooks
- Developed offshore team of commercially skilled CM resources in India and Bulgaria
- Trained and mentored individuals to develop them to perform CCM role in:
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- Sales contract mgmt.
- Supply chain legal reviews
- Routine projects and programs
Benefits
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- World-class leveraged pool of contracts and legal professionals
- Implemented improvements and industry best practices while reducing costs
- Economical commercial contract services to the global contracts and supply chain community
- Support for corporate and regional legal staff
- Diverse services and delivery models to suit dynamic business requirements
RESULTS: Year-on-year net savings of $7.2 million, expertise with design and implementation, additional control via consistency in service
by Nancy Nelson