• Looking for efficiencies, implementation of best practices for sell-side and buy-side contracts
  • Budget reductions for department CCM staff
  • Required an economical way to continue to perform all necessary CM work while implementing improvements


  • Established offshore CCM group
  • Identified and implemented efficiencies to the CCM processes; developed playbooks
  • Developed offshore team of commercially skilled CM resources in India and Bulgaria
  • Trained and mentored individuals to develop them to perform CCM role in:
    • Sales contract mgmt.¬†
    • Supply chain legal reviews
    • Routine projects and programs


    • World-class leveraged pool of contracts and legal professionals¬†
    • Implemented improvements and industry best practices while reducing costs
    • Economical commercial contract services to the global contracts and supply chain community
    • Support for corporate and regional legal staff
    • Diverse services and delivery models to suit dynamic business requirements


RESULTS: Year-on-year net savings of $7.2 million, expertise with design and implementation, additional control via consistency in service

Nancy Nelson

Nancy Nelson